Kurser
Client Communication - The Difficult Conversation
Tilmeldingsfrist: 13. marts 2026
All too often when we feel we want to have a word with a colleague or client, we either bottle it because we are afraid that the conversation will make things worse, or sometimes when we have it, ends in tears or tantrums!
Dato:
13. maj 2026 - 13. maj 2026
Tidspunkt
09.00 - 16.00
Sted
Vetnordic Nyvang 15 5500 Middelfart
Underviser
Brian Faulkner, BSc (Hons), BVM&S, CertGP(SAM), CertGP(BPS), MBA, MSc(Psych), FRCVS
Vets, Nurses, Managers and clinical assistens
Sprog
English
Tilmeld kursus: mia@vetnordic.com
Se kursusbeskrivelseThis session will explore the ‘anatomy’ of difficult conversations and the mindsets which makes them difficult and awkward in the first place. By knowing the common responses to each mindset, we are better able to navigate them without causing irrevocable damage to the relationship.
With Brian’s background and daily work as a veterinarian, combined with his Master’s degree in Psychology, he provides practical tools that directly relate to your everyday work in a veterinary clinic. Brian explains with empathy and humor, sharing valuable examples drawn from his many years of experience in veterinary practice.
Tidligere deltager til Kommunikationskursus med Brian Faulkner udtaler:
"Brian Faulkner var jo en KANON formidler. Han formåede virkelig at kridte banen op til hvordan man gør og ikke gør 😁 så kunne man selv plukke i de informationer man kunne bruge individuelt i sin praksis."- Kristina Petersen.
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Tidspunkt: 09.00 - 16.00
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Tidspunkt: 09.00 - 16.00
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Tidspunkt: 09.00 - 16.00
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